Acquisition
Increase traffic - commerce expansion %
Increase conversion rate %
Increase ROAS
Increase AOV/ARPU
Increase average order value
Increase cross-sell/upsell %
Increase one-time purchase subscription %
Reduce churn rate %
Reduce & recapture abandoned carts %
5-15% increase in
online revenue
Retention
Increase content effectiveness %
Improve goal completion rate %
Increase average session duration (secs)
Increase product views %
Increase product page duration (secs)
Increase customer retention %
Increase referrals %
Increase product ratings & reviews %
Increase loyalty program signups %
Increase CSAT (%)
5-10% increase in
overall digital engagement
Efficiency
Increase product speed to market (days)
Reduce lead time for content (days)
Reduce time to build/execute (days)
Reduce agency and payroll spend
Reduce page load time
Reduce CAC
Increase first call resolution
Reduce average handle time
10-20% decrease in
operational costs
Packaged Offerings
Current State - Future State Assessments
Current State - Future State Assessments
Current State - Future State Assessments
Understand the baseline and establish the vision for transformation.
Customer Journey Mapping
Current State - Future State Assessments
Current State - Future State Assessments
Map out the customer experience to identify opportunities for improvement.
Lifecycle-based CRM Analytics Strategy
Current State - Future State Assessments
Customer Profiling and Look-alike Modeling
Develop data strategies to support customer engagement throughout their lifecycle.
Customer Profiling and Look-alike Modeling
Customer Profiling and Look-alike Modeling
Customer Profiling and Look-alike Modeling
Segment and identify high-value audiences and prospects
Audience Analytics and Propensity Modeling
Customer Profiling and Look-alike Modeling
Audience Analytics and Propensity Modeling
Predict behaviors and prioritize opportunities for targeting
Targeting Strategies
Customer Profiling and Look-alike Modeling
Audience Analytics and Propensity Modeling
Define effective approaches to engage high-potential segments
Insights-driven Marketing Optimization
Demand Gen, Inbound Marketing & Content Strategy
Demand Gen, Inbound Marketing & Content Strategy
Audience analytics to continuously refine marketing efforts
Demand Gen, Inbound Marketing & Content Strategy
Demand Gen, Inbound Marketing & Content Strategy
Demand Gen, Inbound Marketing & Content Strategy
Attract and convert audiences through targeted content and strategic campaigns
Loyalty Program Strategy
Demand Gen, Inbound Marketing & Content Strategy
Loyalty Program Strategy
Strengthen customer relationships and encourage long-term engagement
Channel Partner Strategy
Marketing Operations Redesign
Loyalty Program Strategy
Optimize partnerships to enhance reach and distribution
Marketing Operations Redesign
Marketing Operations Redesign
Marketing Operations Redesign
Streamline and modernize marketing processes for efficiency and scalability
Sales Operations Redesign
Marketing Operations Redesign
Marketing Operations Redesign
Align sales functions with optimized marketing efforts for seamless execution